Everything your parking lot needs
Parqon AI replaces your phone system with an intelligent voice agent that handles gates, questions, tickets, and emergencies.
Call handling
Every call, every time — handled with human-level understanding.
Natural conversation
Ara understands context, handles interruptions, and speaks naturally. Callers can't tell they're talking to AI.
24/7 availability
Never miss a call. Ara answers every inbound call instantly, even at 3 AM on Christmas morning.
Multi-language support
Ara speaks English and French fluently, with more languages coming.
Smart routing
Routine questions are handled instantly. Emergencies, lockouts, and complex issues are transferred to human dispatchers.
Operations
Automate the busywork your team hates.
Gate control
Callers verify their identity (name, plate, or account number) and Ara triggers the exit gate. No app needed.
Tenant directory
Knows every tenant in your lot. Guiding callers to the right office or transferring to tenant extensions.
Tenant referrals & revenue
Every time a caller asks for a tenant, Ara guides them straight there. Property managers use this to attract and retain tenants who know their customers can always find them.
Maintenance ticketing
Callers describe the issue — Ara logs it with location, timestamp, and severity. Your team gets a clean ticket via email or direct integration with your ticketing software.
Monthly account lookup
Monthly parkers can check account status, make payments, or update their vehicle info without waiting. Coming soon
Safety & compliance
Built for the real world. Lives depend on it.
Emergency detection
Parallel safety classifier monitors every conversation for medical emergencies, fires, or physical threats. Transfers instantly.
Conversation recording
Every call is recorded and stored securely. Full transcripts with timestamps for compliance and dispute resolution.
Escalation guarantees
If Ara can't resolve the issue, or if the caller asks for a human, transfer happens immediately. No dead ends.
Management & insights
See what's happening across all your lots.
Dashboard analytics
Call volume, resolution rates, common issues, peak hours — a clear picture of every lot's call traffic.
Issue tracking
Every maintenance request, complaint, and resolution is tracked. See trends and spot problems before they escalate.
SMS customer support
Ara can text directions, rates, tenant info, or answers — so callers get what they need without waiting.
Frequently asked questions
How does an AI voice agent work for parking lots?
Parqon AI's voice agent Ara answers every inbound call instantly, handles natural conversations to answer questions, open gates, look up tenant directories, and log maintenance tickets — all without human involvement. Routine calls are resolved autonomously; emergencies are transferred to human dispatchers.
Can AI voice agents open parking lot gates?
Yes. Ara can trigger exit gates after verifying a caller's identity by name, license plate, or account number. No app download needed — just a phone call.
What happens if the AI can't handle a call?
If Ara can't resolve the issue, or if the caller asks for a human, the call is transferred immediately with full conversation context so the caller never repeats themselves.
Is the AI voice agent available 24/7?
Yes. Ara answers every call instantly, 24 hours a day, 7 days a week, 365 days a year — including holidays and after hours.
Does Ara work with my existing gate system?
Ara works with most major access control systems. We'll confirm compatibility during setup — no hardware changes needed in most cases.
What hardware do I need to install?
Nothing on-site. Parqon AI is cloud-based — just forward your lot's phone number to us and configure your gate controller for remote access. Setup takes under an hour and we handle the configuration remotely.